Windows – Driver damaged or missing (Code 39)

When installing or reinstalling drivers (drivers) a device, it is possible that Windows displays the following error message:

  Windows can not load the device driver for this hardware. 
 This driver may be corrupted or missing.  (Code 39)

To remedy this:

  • Make a backup of the registry
  • Edit the registry: Start / Run.
  • Type regedit and confirm.
  • Delete the UpperFilters value and Lowerfilters the following key in the registry:
  HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Control \ Class \ {4D36E965-E325-11CE-BFC1-08002BE10318}
  • Restart the computer.

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